Chaos In the Medical World

 In today’s highly competitive healthcare market, patients have options regarding where they receive care. If you’re a patient, that’s a good thing. However, if you own or run a medical practice, you know increased competition can work against you. One negative patient experience is all it takes for patients to leave … and never return.  The good news? While there is no way to eliminate  patient turnover , there  are  ways to reduce it so your business thrives. Remember, acquiring a new customer costs five times more than retaining one. This financial advantage underscores the importance of patient retention and should motivate you to focus on this aspect of your business. You can’t control whether patients move out of the area or no longer need your services, but you  can  avoid these six common reasons why patients frequently search for a new provider: #1: The Front Desk. Never has so much money, time, energy, and effort gone i...