Chaos In the Medical World

 Revenue Cycle and Choosing the Right Vendor:  What is the Revenue Cycle, and why do you need a vendor? I wrote this blog after receiving several solicitations this week from offshore companies that want to relieve me of my revenue cycle problems.  What makes an excellent Revenue Cycle Management company? It should educate clients. So, I asked the person on the phone what makes their company great. Initially, there was silence, followed by the tired response of “expertise in the industry.”  But does that ensure your claims get paid if they lack the staff to work on them or the communication skills to inform your team? Additionally, do they invest time in educating you about training options?  Is every interaction confrontational? Do they dedicate time to reviewing reports with clients, or do they even examine the reports? Do they understand how the reports relate to your business, and are they relevant?  We have created a position within our compa...