Thinking About Switching Your PT EHR? Read This First Every few months, a PT practice owner tells me the same thing: "I hate our EHR. We're switching." Sometimes they're right. Clunky documentation, slow scheduling, and a billing module that fights you are all good reasons to move. But a switch done at the wrong time or without a plan can cost a practice more than the software ever did. Start with why you want to leave. Be specific. "The software is annoying" is a feeling. "Our therapists spend 20 extra minutes a day on notes, and we can't see claim status without exporting a report" is a reason. A specific reason lets you check whether the new system fixes it. Some problems come from how the current system is set up, not from the system itself, and a new EHR won't fix those. Know what you're actually buying: an EHR, a billing platform, and a clearinghouse. These are three distinct things, and vendors often blur the lines betw...
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Showing posts from September, 2026